Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
- Personal information (name, email, phone number)
- Shipping and billing addresses
- Payment information (processed securely through Yoco)
- Order history and preferences
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and tracking information
- Provide customer support
- Improve our products and services
- Send marketing communications (with your consent)
Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for all data transmission
- Secure payment processing through Yoco
- Regular security audits and updates
- Limited access to personal information
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Lodge a complaint with data protection authorities
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@counterfit.co.za
Address: [Your Business Address]
Phone: [Your Phone Number]
This privacy policy is effective as of 8/19/2025 and will remain in effect except with respect to any changes in its provisions in the future.